PRIVACY POLICY

Your data is safe

§1. Data Controller

The controller of your personal data is the operator of this service. For any privacy-related requests, please contact us using the email below.

support@pixcloud.app

§2. What data do we process?

Account data: email, encrypted password, Google ID.
Technical data: IP, browser, server logs.
AI data: prompts, uploaded images, generated results.
Transactions: purchase history (we don't process card numbers).

§3. Purposes and Legal Basis (GDPR)

Art. 6(1)(b) (Contract) Account management, login, AI generation.

Art. 6(1)(c) (Legal obligation) Tax and accounting settlements.

Art. 6(1)(f) (Legitimate interest) Security, fraud detection, pursuing claims.

Art. 6(1)(a) (Consent) Newsletter (required for free credits). You can withdraw consent.

§4. Privacy of Your Generations

Private Content Your prompts and results are private by default. We don't review them without justified legal or technical reason.

Public Content If you mark content as public, it becomes visible to everyone. We may use it for promotion according to the Terms.

AI Providers To perform a generation, we send your prompts and uploaded materials via API to providers of artificial intelligence models. They process them solely to perform the generation and store them briefly under their own terms. We do not use your materials to train models.

§5-§6 Data

Data Recipients We share data only with necessary entities:

Hosting and file storage (servers in Europe)
AI model providers (performing generations)
Payment operators (credit purchases)
Email systems (notifications)

Retention Period We store account data until service termination. Accounting data for 5 years. Security logs for the statute of limitations period. Uploaded materials and generation results are stored for the archiving period set for your account; once you delete them, we remove them from our servers.

Transfers outside the EEA Some AI model providers and technical service providers process data outside the European Economic Area. We transfer data only to the extent necessary to provide the service you request (Art. 49(1)(b) GDPR) and, where the provider offers it, on the basis of an adequacy decision or standard contractual clauses (Arts. 45 and 46 GDPR).

§7. Your Rights

Access to data
Rectification
Erasure (right to be forgotten)
Restriction
Data portability
Objection

You have the right to lodge a complaint with a supervisory authority (ICO / GDPR authority).

§8. Cookies

We use cookies to maintain sessions (login) and anonymous statistics. You can disable them in your browser.

§9. Policy Changes

We reserve the right to update. We will notify you of significant changes in the service or by email.